Returns

At Sole Harvest, we want you to be fully satisfied with your purchase. If there’s a problem with your order, we're here to help.

1. Return Eligibility

• Products must be unused, unworn, and in original condition.

• All returns must be requested within 3 days of delivery.

• The original packaging, tags, and proof of purchase are required.

2. Non-Returnable Items

• Limited edition, rare, or final sale items.

• Products with damage due to wear and tear or improper use.

3. Refunds

• Once your return is received and inspected, we will notify you via email.

• If approved, a refund will be processed within 7 business days via your original payment method or bKash/Nagad.

4. Return Process

• Email us at [email protected] with your order number and reason for return.

• We’ll guide you through the return courier process.

5. Exchanges

We do not offer direct exchanges. Please return the product and place a new order.

6. Delivery Issues

If your order was damaged, incomplete, or incorrect—please notify us within 24 hours of delivery with photos and your order number.